Serena Beach Hotel & Spa  

mombasa, Kenya
Shanzu Beach, Mombasa, KE
Near Beach vezi pe harta
Tripadvisor Score:4.5
Property Desc:

Property Location With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 15-minute drive of Bamburi Beach and Nguuni Nature Sanctuary. This 4-star hotel is 5.8 mi (9.3 km) from Nyali Beach and 3.1 mi (4.9 km) from Mtwapa Mall.


Rooms Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.


Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Dining Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.


Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has facilities measuring 20000 square feet (1858 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bamburi Beach - 1.2 km / 0.7 mi
Mtwapa Mall - 5 km / 3.1 mi
Nguuni Nature Sanctuary - 6.4 km / 4 mi
Leisure Golf Club - 6.4 km / 4 mi
Haller Park - 7 km / 4.3 mi
City Mall - 7 km / 4.4 mi
Nyali Beach - 9.3 km / 5.8 mi
Wild Waters - 10 km / 6.2 mi
Mamba Village - 10.8 km / 6.7 mi
Mombasa Island - 15.7 km / 9.7 mi
Shree Cutch Satsang Swaminarayan Temple - 15.9 km / 9.9 mi
Two Tusks - 16.5 km / 10.3 mi
Fort Jesus - 17.2 km / 10.7 mi
Sacred Mijikenda Kaya Forests - 23.7 km / 14.7 mi

The nearest airports are:
Mombasa (MBA-Moi Intl.) - 22 km / 13.7 mi
Vipingo (VPG) - 17.6 km / 10.9 mi
Ukunda (UKA) - 48.7 km / 30.3 mi

The preferred airport for Serena Beach Resort and Spa is Mombasa (MBA-Moi Intl.).


Know Before You Go:

  • Children 5 years old and younger are not permitted at this property.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).


Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Checkin Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Special Checkin Instructions:

Front desk staff will greet guests on arrival.


Checkin Time:

2:00 PM


Checkin End Time:

6:00 PM


Checkin Minimum Age:

18


Checkout Time:

10:00 AM


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Hotel facilities

  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Number of meeting rooms - 5
  • Conference space size (meters) - 1858
  • Limo or Town Car service available
  • Free WiFi
  • Designated smoking areas
  • In-room accessibility
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • On private beach
  • Free breakfast
  • Outdoor tennis courts - 4
  • Swim-up bar
  • Conference center
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Beach umbrellas
  • Express check-in
  • Spa tub
  • Health club
  • Spa treatment room(s)
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Beach towels
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Spa services on site
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Hair salon
  • Tennis on site
  • Beach sun loungers
  • Terrace
  • Conference space size (feet) - 20000
  • Concierge services

Room facilities

  • Television
  • Smoking and Non-Smoking
  • Premium bedding
  • Turndown service
  • Satellite TV service
  • Separate bathtub and shower
  • Coffee/tea maker
  • Wardrobe or closet
  • Daily housekeeping
  • Individually decorated
  • Individually furnished
  • Phone
  • Desk
  • In-room safe (laptop compatible)
  • Designer toiletries
  • No cribs (infant beds)
  • Balcony
  • Premium TV channels
  • Towels provided
  • Minibar (stocked
  • some free items)
  • Bedsheets provided
  • Mini-fridge
  • Slippers
  • In-room massage available
  • Bathrobes
  • Terrace
  • Down comforter
  • Air conditioning
  • Hair dryer
  • Rollaway/extra beds (free)
  • Room service (24 hours)
  • LCD TV
  • Free newspaper
  • Free bottled water
  • No rollaway/extra beds
  • Non-Smoking
  • Rollaway/extra beds (surcharge)

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Informatiile si fotografiile din pagina cu descrierea unitatii de cazare au caracter strict informativ si sunt preluate de la partenerii nostrii sau de pe site-urile de prezentare ale acestora. Pozele de pe site sunt generice si nu pot fi considerate contractuale, ele reprezinta efortul nostru permanent de a oferi informatii despre aceste locatii. Incercam zilnic sa actualizam aceste informatii, dar nu garantam ca sunt complete, actualizate sau nu contin erori. Va recomandam sa consultati site-urile oficiale ale unitatilor de cazare sau sa cereti informatii actualizate agentiei noastre.

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